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Why cant MAX see my cFP1808's?

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I have just purchased two cFP1808 chassis but when I try to configure them using MAX, they do not appear under Remote Sysems. I have a direct ethernet connection to the devices using a CAT5 XOVER cable and the PC's Ethernet adapter has a static IP address and the firewall is disabled. When I tried this with an older chassis, it worked OK so I know that the cable/ethernet adapter is OK. At first I thought it may be a faulty chassis but both new ones do the same thing (i.e. they don't work!).

 

I am using the system driver set which was shipped with the 1808 chassis (NI System Driver Set 2015.11) and MAX V15.3. I have checked the power supply voltage and it is OK. The Power light is on and the status light is off. The lights on the chassis' ethernet adapter flickers so it appears that something is happening.

 

Running out of things to try (and patience!) has anybody else experienced this kind of thing, or have any suggestions what I could try?

 

Thanks

 

Tony.


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